Water Shop (M) Sdn Bhd updated Malay page content
Aug 3, 2021 at 12:01 pm —

Malay

AQUASANA SISTEM PENAPIS AIR S: Apakah itu Air Aquasana? Adakah ia air RO? Tidak, ia bukan air RO. Aquasana merupakan sistem penapis air yang selamat dan dapat menyingkirkan bahan cemar serta menyimpan mineral yang baik dan diperakui oleh 4 sijil Standard NSF.   S: Bagaimanakah Aquasana meningkatkan kualiti air? Air paip biasanya terdapat kekotoran seperti sedimen, lumpur, kotoran, sista, klorin, logam berat, racun perosak atau racun herba. Aquasana dapat menyingkirkan kekotoran & bahan kimia ini dari air paip dan meningkatkan kualiti air.   S: Terdapat berapa jenis Sistem air Aquasana? Kami mempunyai 3 Jenis: 1. AQ-4000W-DVPI Counter Top, 3 penapis, RM599 (2-3 orang) 2. AQ-5300 Counter Top / Under Sink, 3 penapis, RM899 (2-4 pax) 3. AQ-5300 + Counter Top / Under Sink, 3 penapis, RM999 (2-6 pax)   S: Apakah perbezaan antara ketiga-tiga itu? Semua kualiti sistem air Aquasana telah diperakui oleh 4 sijil standard NSF iaitu 42, 53, 401 & 473. AQ-4000W direka atas kaunter sahaja manakala AQ-5300/5300 + direka untuk atas kaunter dan bawah kaunter. Kadar aliran air AQ-5300 + adalah 44% lebih cepat daripada AQ-5300/4000, kapasiti penapisnya juga lebih besar. AQ-5300/5300 + dilengkapi dengan penunjuk/penggera penukaran penapis air yang tidak dimiliki oleh AQ-4000.   S: Mengapakah pensijilan NSF penting? NSF (National Sanitation Foundation) adalah organisasi pihak ketiga, semua penapis air mesti diperakui oleh NSF Standard untuk membuktikan kualiti & standard air.   S: Berapa lama perlu saya menukar pengganti penapis? Dan bagaimana dengan harganya? Jangka hayat penapis pengganti biasanya adalah 1 tahun sahaja, ia bergantung kepada saiz keluarga, penggunaan & kualiti air masuk. Penggunaan yang kerap dan banyak mungkin perlu diganti lebih awal. AQ-4000W: penapis pra dari RM4 / pc (digalakkan untuk menukar sebulan sekali), Tapis A & B dari RM210 / set (umur maksimum: 1 tahun) AQ-5300: Set penapis (pra, A & B) dari RM247.50 / set (umur maksimum: 1 tahun) AQ-5300 +: Set penapis (pra, A & B) dari RM272.50 / set (umur maksimum: 1 tahun)   S: Apakah bahan asas kandungannya? Adakah ia Halal? Unsur penapis Aquasana dibuat daripada karbon tempurung kelapa asli. Tidak mempunyai sijil halal tetapi produk tersebut memang tidak mempunyai kandungan apa-apa jenis tulang haiwan.   S: Adakah anda menyediakan perkhidmatan pemasangan? Ya, sila hubungi 017-314 7880 untuk temu janji, Pemasangan jenis atas kaunter ialah RM60-80 & jenis bawah kaunter ialah RM120-150, anda boleh membayar terus kepada jurupasang yang berkenaan.   S: Adakah ia selamat diminum terus atau perlu dimasak terlebih dahulu? Ia adalah selamat diminum terus dari bekalan air paip bandar. Jika anda mahu mendidihnya sebelum minum, tidak menjadi masalah.   S: Apakah keadaan bakteria di dalam air? 99.9% bakteria telah dibunuh oleh agen klorin dari air paip bandar, dengan itu penapis air ini sangat baik dan berkesan dapat menghilangkan sebarang sedimen, kotoran, klorin, bahan kimia berbahaya mahupun logam berat.   S: Bolehkah ia menyingkirkan bahan kecekapan merkuri & plumbum dalam air? Ya, merkuri boleh disingkirkan sehingga 96.5% dan plumbum pula sebanyak 99.3%. Perkara ini telah diperakui oleh sijil Standard NSF 53.   S: Saya dapati air lepas tapisan terasa manis dan licin, adakah itu normal? Ya, Aquasana Claryum Technology dapat membuang semua bahan kimia dan logam berat dan masih mengekalkan mineral alkali yang sihat, sebab itulah anda dapat rasa sedikit manis & mutu air yang lembut.   S: Jika saya membuat pesanan pada hari ini, bilakah saya dapat menerima barang saya? Kami akan mengirim produk pesanan dalam masa 24 jam. Penghantaran biasanya hanya mengambil masa 2-3 hari untuk sampai ke rumah.   S: Adakah Aquasana mudah dipasang? Bolehkah saya meminta bayaran balik jika saya tidak dapat memasangnya? Ia sebenarnya mudah dipasang, sekiranya ada keperluan, anda boleh meminta bantuan perkhidmatan teknikal (caj perkhidmatan adalah sebanyak RM60-180) dan anda juga boleh meminta bayaran balik sepenuhnya jika tidak dapat memasangnya.   S: Adakah penapis tersebut perlu dicuci? Penapis ini tidak perlu dicuci langsung dan ia terus diganti sepenuhnya bila cukup masanya.   S: Apakah yang dimaksudkan dengan perlindungan jaminan 2 tahun? Anda boleh menghubungi kami jika menghadapi masalah kebocoran atau pemecahan pada mesin dalam tempoh 2 tahun, kami akan menghantar alat pengganti secara percuma.   S: Sejak bila Aquasana diperkenalkan di pasaran Malaysia? Sejak tahun 2004.   S: Adakah penapis tersebut memerlukan soket? Tidak perlu. Hanya bateri kecil sahaja yang diperlukan untuk beroperasikan penggera (Model AQ-5300+).   S: Adakah saya perlu membilas selepas pemasangan? Ya, anda perlu membiarkan air mengalir selama 10 minit untuk kali pertama selepas sahaja pemasangan penggantinya.   S: Bagaimanakah penggera itu berfungsi? Ia berfungsi secara berkedip dan berbunyi sebagai tanda peringatan tentang masa untuk menukar pengganti penapis, 1 tahun merupakan tempoh maksimum untuk menukarkan pengganti penapisnya.   S: Dimanakah saya boleh mendapatkan pengganti penapis? Pengganti penapis boleh didapati melalui Whatsapp, Lazada, Shopee, laman web Syarikat ataupun di kedai Retail kami.   S: Bolehkah saya menyimpan pengganti penapis jika saya telah membeli banyak? Boleh, pengganti penapis ini tidak mempunyai tarikh luput dengan syaratnya di simpan dalam keadaan yang kering. ************************************************* WATERBORN OUTDOOR PENAPIS AIR S: Terdapat berapa jenis penapis air bagi luar kediaman dari Waterborn? Kami ada 3 jenis, iaitu: 1. W-10: Fiberglass Waranti 10 tahun + Zeoplus Filter Media, RM899 2. W-300Z: # 304 keluli tahan karat Waranti 10 tahun + Zeoplus Filter Media, RM1599 3. PS-10: # 304 keluli tahan karat Waranti 10 tahun + Beg Penapis Sitron, RM2899   S: Apakah perbezaan fiberglass & keluli tahan karat? W-300Z, # 304 keluli tahan karat lebih tahan lama dan tidak mudah berkarat walaupun dipasang di luar rumah di bawah cahaya matahari, ia boleh bertahan selama 20-40 tahun berbanding dengan Fiberglass (W-10) yang hanya boleh bertahan selama 10 tahun +/- sahaja. Walau bagaimanapun, kedua-dua model tersebut menggunakan bahan Zeoplus dari Australia dimana tahap kualiti air adalah sama pada keseluruhannya.   S: Adakah media Zeoplus lebih baik daripada media pasir 5 lapisan? Ya. Media Zeoplus berfungsi dengan 3 kali penapisan seperti Sieving, Depth Filtration and Absorption sedangkan media pasir 5 lapisan hanya mempunyai fungsi Depth Filtration. Di samping itu, Zeoplus dihasilkan dari batu gunung api Australia, dan lebih tahan lama berbanding dengan pasir sungai biasa, yang mana hanya bertahan 2-3 tahun sahaja.   S: Bagaimana saya tahu sama ada saya dibekalkan dengan media Zeoplus selepas dipasang? Biasanya media pasir 5 lapisan telah siap diisi dengan pasir sebelum pemasangan, dengan itu pelanggan tidak akan tahu akan isi kandungannya, manakala juruteknik kami akan menunjukkan media Zeoplus kepada pelanggan sebelum pemasangan bagi memastikan ianya benar-benar Zeoplus.   S: Apakah perbezaan antara media Zeoplus & beg penapis Sitron ? Beg penapis Sitron (PS-10) adalah 10 kali lebih bersih berbanding dengan Zeoplus (W-300Z atau W-10), ia tidak memerlukan backwash setiap bulan, ia hanya perlu dicuci pada bahagian beg penapis sahaja untuk tempoh 1-2 kali setahun , dan beg penapis Sitron dapat digunakan semula.   S: Adakah saya perlu melakukan backwash secara berkala? Ya, kami mengesyorkan anda mencucinya 1-2 kali sebulan untuk W-300Z dan W-10, manakala PS-10 tidak perlu kerap dicuci dan begnya boleh digunakan semula lepas pencucian.   S: Berapa kerap saya perlu tukar media penapis? 1. Media Zeoplus perlu ditukar apabila digunakan selama 5 tahun +, dengan harganya RM400 + 2. Penukaran beg penapis Sitron pula selepas penggunaan selama  5 tahun +, dengan harga RM600 +   S: Adakah Waterborn mempengaruhi tekanan air? Tidak, kesan tekanan air selepas penapisan tidak banyak, dalam lingkungan 5-10%.   S: Adakah saya diberi penghantaran percuma? Ya, kami menyediakan penghantaran percuma ke seluruh Malaysia, namun untuk ke Timur Malaysia  & Brunei mungkin mengambil masa yang lebih panjang.   S: Adakah saya diberi pemasangan percuma? Ya, kami menyediakan pemasangan percuma kepada pelanggan yang tinggal di kawasan Lembah Klang, Pulau Pinang, Kedah, Seremban & Miri, Sarawak.   S: Bolehkah air telaga ditapis? Ya, kami mencadangkan model beg penapis Waterborn Sitron: PS-10 untuk air telaga.   S: Adakah anda menyediakan perkhidmatan lepas jualan? Ya, anda boleh Whatsapp ke 017-314 7880 iaitu talian khidmat pelanggan kami untuk bantuan atau mendapatkan sebarang maklumat dengan lebih lanjut. read more
Water Shop (M) Sdn Bhd updated English page content
Aug 3, 2021 at 12:00 pm —

English

AQUASANA DRINKING SYSTEM Q: What is Aquasana Water? Is it RO water? No, it is not RO water. It is a pure & safe filter system that is able to remove unwanted contaminants while keeping the good minerals in the water with 4 NSF Standard certification.   Q: How does Aquasana improve the quality of the water? There are impurities in our tap water such as sediment, mud, dirt, cysts, chlorine, heavy metals, pesticides or herbicides, Aquasana can remove these impurities & chemicals from tap water and have a better quality water.   Q: How many types of Aquasana Drinking System do you have? We have 3 Types: 1. AQ-4000W-DVPI Counter top, 3 filters, RM599 (2-3 pax) 2. AQ-5300 Counter Top/Under Sink, 3 filters, RM899 (2-4 pax) 3. AQ-5300+ Counter Top/Under Sink, 3 filters, RM999 (2-6 pax)   Q: What is the difference among these systems? All Aquasana water system quality are certified by 4 NSF standard which are 42, 53, 401 & 473. AQ-4000W is designed only for counter top while AQ-5300/5300+ is designed for counter top/under counter. And the water flow rate of AQ-5300+ is 44% faster than AQ-5300/4000, even the filter capacity is larger. AQ-5300/5300+ comes with water tap and water filter change indicator while AQ-4000 doesn’t have.   Q: Why is the NSF certification important? Yes, NSF (National Sanitation Foundation) Standard is an official 3rd party organization, all water filters must be certified by NSF Standard in order to prove the quality & the standard.   Q: How long do I need to change the filter replacement? And for how much? The replacement filter life span normally is 1 year maximum, it also depends on the family size, usage & incoming water quality, heavy usage might to be replace earlier.   AQ-4000W: pre filter from RM4/pc (recommend to change once a month), Filter A&B from RM210/set (max life: 1 year) AQ-5300: Filter set (pre, A&B) from RM247.50/set (max life: 1 year) AQ-5300+: Filter set (pre, A&B) from RM272.50/set (max life: 1 year)   Q: What is the filter element made of? Is it Halal? The Aquasana filter elements is made of natural coconut shell carbon. There is no halal certification but the product has no content of animal bones.   Q: Do you provide installation service? Yes, please text to 017-314 7880 for services. Counter top installation: RM60-80 & Under Counter: RM120-150, you can pay directly to the installer.   Q: Is it safe to drink directly or does it need to be boiled first? It’s safe to drink directly from the filtered city tap water, if you want to boil it, it's fine too. Q: How do you deal with the bacteria in the water? 99.9% of bacteria already been killed by chlorine from city tap water, that's why an excellent and effective water filter must be able to remove sediment, dirt, chlorine, harmful chemical & heavy metals.   Q: Can it remove mercury & lead efficiently? Yes, mercury can be removed up to 96.5% whereas lead is up to 99.3% by NSF 53 standard certified.   Q: I found that the filter water taste a bit sweet and feel slippery, is that normal? Yes, it is. Aquasana Claryum Technology can remove all the chemicals and heavy metal but preserving the healthy alkaline minerals, that's why you can taste sweet & feel slippery.   Q: When will I receive the goods, if I order today? We will ship it out within 24 hours. Normally delivery takes only 2-3 days to arrive at your door step.   Q: Is the Aquasana easy to install? Can I request refund if I can't install it? It's actually easy to install, and we can arrange for technical assistance when it is needed (at a cost of service charge around RM60-180) and you can ask for full refund if you are not able to install it.   Q: Does the filter need to be washed frequently? It’s not required to wash at all, just replace the filter when due date. Q: What does the 2 years warranty cover? You may call/text us if you encounter any leak or rupture problem on the machine within 2 years, we will send you the parts for free.   Q: How long has Aquasana been sold in Malaysia? Since year 2004.   Q: Is the filter require electric power socket point? No. It need a small battery (included) for the alarm operation only.   Q: How does the alarm worked? It will blink and beep when due date, normally 1 year is the max period to change the filter replacement.   Q: Do I need to rinse after installation? Yes, you need to rinse it for 10 mins for the first time after installation.   Q: Is it easy to get the filter replacement? Yes, replacement can be purchase through Whatsapp, Lazada, Shopee, Company website or at our Retail shop.   Q: Can I keep the filter replacement if I buy more? Yes, there’s no expiry date as long as it is kept dry. ********************************************** WATERBORN OUTDOOR FILTER Q: How many types of Waterborn outdoor filter do you have? 3 Types, there are: 1. W-10: Fiberglass housing 10 years warranty + Zeoplus Filter Media, RM899 2. W-300Z: #304 Stainless Steel housing 10 years warranty + Zeoplus Filter Media, RM1599 3. PS-10: #304 Stainless steel housing 10 years warranty + Sitron Filter Bag, RM2899 Q: What's the different between Fiberglass & Stainless steel filter? W-300Z, using #304 stainless steel which is more durable, reliable and long lasting even after being installed under the sunlight, it can last up to 20-40 years compare to W-10, using Fiberglass which only last for 10 years+/-, however, both models are using Zeoplus from Australia, therefore both also have the same cleanliness in water.   Q: Is the Zeoplus media better than the 5 layer sand media? Yes, it is. Zeoplus comes with 3 filtration functions, such as Sieving, Depth Filtration and Absorption whereas the 5 layered sand only have the function of Depth Filtration. In addition, Zeoplus is a product of Australia volcanic rock, therefore it lasted longer than those of normal river sand which is for 2-3 years only.   Q: How may I know that you are really using a Zeoplus media? The 5 layered sand media (other brands) is pre-filled the sand before sending to the customers, so you do not see the content in it, while our installer will fill in the Zeoplus media right in front of you.   Q: What's the different between Zeoplus media & Sitron Filter bag? Sitron Filter bag (PS-10) is 10 times cleaner compared to Zeoplus (W-300Z or W-10), and it's hassle free, meaning it does not require regular backwash, only to clean the filter bag 1-2 times a year, and the Sitron Filter bag can be use again after washing.   Q: Do I need to do backwash regularly? Not really, we recommend you to backwash 1-2 times a monthly (W-300Z or W-10) PS-10 does not required to do backwash, it’s hassle free.   Q: How frequent do I need to change the filter media? 1. Zeoplus needs to be changed around 5 years+, with the cost of RM400+ 2. Sitron Filter bag needs to be  changed around 5 years+, with the cost of RM600+   Q: Will the Waterborn affect the water pressure? No, it will not, the effect of water pressure after filtering is around 5-10% in difference only.   Q: Do you provide free delivery? Yes, we provide free shipping within Malaysia, however for East Malaysia & Brunei, it may delay on arrival.   Q: Do you provide free installation? Yes, free installation is included within Klang Valley areas, Penang, Kedah, Seremban area & Miri, Sarawak.   Q: Can it filter well water? Yes, it is advised to use Waterborn Sitron Filter bag model: PS-10.  Q: Do you provide after sales service? Yes, please Whatsapp to 017-314 7880 for further assistance. read more
Water Shop (M) Sdn Bhd updated 华语 page content
Aug 3, 2021 at 11:58 am —

华语

AQUASANA 净水系统 问:什么是Aquasana水?它是RO水吗? 不,这不是 RO 水,RO水没有矿物质,而Aquasana水是纯净并拥有矿物质的饮用水。它是一种纯净安全的过滤系统,能去除不需要的污染物且保留水中的有益矿物质的水且已获得 4 项 NSF 标准的高级认证。   问:Aquasana如何改善自来水源? 我们的自来水中含有一些杂质,如沉淀物、泥土、污垢、囊肿、氯、重金属、杀虫剂或除草剂,Aquasana可以去除自来水中的这些杂质和化学物质,改善水的品质。   问:Aquasana饮水系统有多少种类型? 我们有3种类型: 1. AQ-4000W-DVPI 台上型,3个滤芯,RM599(2-3人使用) 2. AQ-5300 台上型/台下型,3 个滤芯,RM899(​​2-4 人使用) 3. AQ-5300+台上型/台下型,3个滤芯,RM999(2-6人使用)   问:各类型号有什么不同? 所有 Aquasana 系统质量均通过 4 项 NSF 标准认证,即 42、53、401 和 473。 AQ-4000W 置放于台面上,而 AQ-5300/5300+ 可置放于台面/台下。 而且AQ-5300+的水流量比AQ-5300/4000快44%,过滤能力也比较强。 AQ-5300/5300+ 配备自己的水龙头,也有更换指示器。   问:为什么 NSF 的认证很重要? 是的,NSF是美国国家卫生基金会第三官方组织。所有滤水器都必须通过 NSF 标准认证,以证明它的质量和标准。   问:我需要多久更换一次滤芯?价格如何? 一般来说滤芯的使用寿命最长为 1 年,这也取决于家庭规模、使用情况和自来水水源质量,过多使用量就需提前更换。 AQ-4000W: 前置滤芯每个RM4 起(建议每月更换一次),滤芯 A&B 每个 RM210 起(最长寿命:1 年) AQ-5300: 三支滤芯套装 (pre, A&B) 每套约 RM247.50 AQ-5300+: 三支滤芯套装 (pre, A&B) 每套约 RM272.50   问:滤芯是由什么制成的?有清真认证吗? Aquasana 滤芯是由天然椰壳碳制成。虽然没有清真认证,但该产品不含任何动物骨骼。   问:你们提供安装服务吗? 有的,请发短信至 017-314 7880 进行预约,台面安装费约 RM60-80 而台下安装费约RM120-150。您可以直接付款给安装人员。   问:直接饮用水安全吗?还是需要先煮沸? 直接饮用过滤后的城市自来水是安全的,但是如果你想煮沸它也可以。   问:水里有细菌怎么办? 99.9% 的细菌已经被城市自来水中的氯杀死,因此拥有一台优良及有效的滤水器就能够去除水中沉积物、污垢、氯、有害化学物质和重金属,是非常重要的。   问:它可以有效地去除水银和铅的成分吗? 可以,通过 NSF 53 标准认证,本产品对水银的去除率最高可达 96.5%,而对铅的去除率可达 99.3%。   问:我发现过滤后的水有点甜并且带滑,这是正常情形吗? 是的,Aquasana Claryum Technology 可以去除所有化学物质和重金属,并保留着健康的碱性矿物质,这就是为什么你可以尝到甘甜和有光滑的感觉。   问:如果我今天下单,什么时候可以收到货? 我们将在 24 小时内发货。一般快递只需 2-3 天即可送达您家。   问:Aquasana 容易安装吗?如果我无法安装,我可以要求退款吗? 安装方式很简单。如果有需要,可以安排技术人员协助(服务费大约RM60-180)。如果真的无法安装,您可以要求全额退款。   问:滤芯需要清洗吗? 完全不需要清洗,只要到期更换就可以了。   问:什么是 2 年保修期? 在 2 年内,机器上若有任何漏水或破裂问题,请联络我们,我们将免费为您更换零件。   问:Aquasana 进入马来西亚市场多久了? 从 2004 年到现在。   问:过滤器需要电源插座点吗? 不需要。但是AQ5300/5300+的滤芯提醒操作只需要一个小电池(随附)即可。   问:安装Aquasana后需要冲洗吗? 是的,安装后的第一次必需放掉10分钟过滤水,便可使用。   问:有关提醒系统是如何使用的? 到期时它会闪烁并发出哔哔声,通常 1 年是更换过滤器的最长期限。   问:容易更换过滤器吗?哪里可以购买? 容易,滤芯可以通过 Whatsapp、Lazada、Shopee、公司网站或我们的门市店购买。   问:如果我多买滤芯收着,可以保存久吗? 可以,只要保持干燥,不要碰水,就没有问题。 *************************************************************************** WATERBORN 户外净水系统   问:Waterborn 户外过滤器有多少种类型? 一共有3种,那是: 1. W-10:玻璃纤维外壳 10 年保修 + Zeoplus 过滤芯,RM899 2. W-300Z:#304 不锈钢外壳 10 年保修 + Zeoplus 过滤芯,RM1599 3. PS-10:#304 不锈钢外壳 10 年保修 + Sitron 过滤袋,RM2899   问:玻璃纤维和不锈钢有什么不同? W-300Z、#304不锈钢更耐用、更可靠、更持久,即使安装在阳光下,也可以使用长达20-40年,而玻璃纤维(W-10)只能耐10年+/-左右,然而,因这两款过滤器皆使用来自澳大利亚的 Zeoplus过滤媒介,因此二者有相同结果的清洁度。(过滤效果)   问:Zeoplus滤芯比 其他牌子的5 层沙更好吗? 是的。 Zeoplus 滤芯具有筛分、深度过滤和吸收等 3 种过滤功能,而 5 层沙仅有深度过滤功能。此外,Zeoplus是澳大利亚火山岩的产物,因此它的过滤功能比普通河沙过滤功能(2-3年)更耐久。   问:我怎么确定我是在使用 Zeoplus 过滤芯? 与市面上其他的 5 层沙滤芯不同,他们是先装好5 层沙才送到顾客家安装,因此顾客无法知道过滤器里面的滤材是否真实。 而我们的滤材是让客户检查好后,才把 Zeoplus 在顾客面前装进机身。因此,我们的顾客更可以放心我们确实是使用Zeoplus作为过滤媒介。)   问:Zeoplus 滤芯和 Sitron 滤袋有什么区别? Sitron 过滤袋 (PS-10) 比 Zeoplus 滤芯 (W-300Z 或 W-10) 更干净 10 倍,而且更省心,每年只需要清洗过滤袋 1-2 次,且Sitron 过滤袋可重复使用。 问:我需要定期进行反冲洗吗? 是的,对于W-300Z 或 W-10 ,我们建议您每月反冲洗至少1-2 次 而PS-10 不需要进行任何反冲洗,非常节省时间。   问:请问过滤芯要多久更换一次? 1. Zeoplus滤芯 5年+左右换一次,费用大约RM400+ 2. Sitron 过滤袋超过5年才更换一次,费用大约RM600+   问:Waterborn会影响水压吗? 影响不大,过滤后水压的影响大约只有5-10%而已。   问:你们免费送货吗? 是的,我们在马来西亚境内提供免费送货服务,但是对于东马和汶莱,运输时间则会比较长一些。   问:你们免费安装吗? 是的,免费安装地区,包括巴生谷流域、槟城、吉打、芙蓉一带加上砂拉越美里。   问:请问可以过滤井水吗? 可以,但建议您使用Waterborn Sitron 滤袋型号:PS-10   问:你们有提供售后服务吗? 有,请 Whatsapp 至 017-314 7880 寻求任何相关协助。 read more
Water Shop (M) Sdn Bhd updated website's banner
Aug 2, 2021 at 04:59 pm —
Water Shop (M) Sdn Bhd updated website's banner
Aug 2, 2021 at 04:58 pm —
Water Shop (M) Sdn Bhd updated Waterborn page content
Jul 18, 2021 at 05:00 pm —

Waterborn

Q: How many types of Waterborn outdoor filter? 3 Types, there are: 1. W-10: Fiber glass housing 10 years warranty + Zeoplus Filter Media, RM899 2. W-300Z: #304 Stainless Steel housing 10 years warranty + Zeoplus Filter Media, RM1599 3. PS-10: #304 Stainless steel housing 10 years warranty + Sitron Filter Bag, RM2899   Q: What's the different within Fiber glass & Stainless steel? W-300Z, #304 stainless steel is more durable, reliable and long lasting even after install under the sunlight, it can last up to 20-40 years compare to Fiber glass (W-10) which only last for 10 years+/-, however, both models are using Zeoplus from Australia, therefore having the same cleanliness in water as results.   Q: Is the Zeoplus media better than the 5 layer sand media? Yes, it is. Zeoplus comes with 3 filtration function such as Sieving, Depth Filtration and Absorption whereas 5 layered sand only have the function of Depth Filtration. Moreover, Zeoplus is a product of Australia volcanic rock, therefore it lasted longer than those of normal river sand which only lasted for 2-3 years.   Q: How may I know that you are really using a Zeoplus media? Unlike the 5 layered sand media where they pre-fill the sand causing the customers to be in the dark concerning their content, our installer will only refill the Zeoplus media right before the customers after their thorough inspection.   Q: What's the different between Zeoplus media & Sitron Filter bag? Sitron Filter bag (PS-10) is 10 times cleaner compare to Zeoplus (W-300Z or W-10), and it's hassle free meaning it does not require regular backwash, it required to clean the filter bag 1-2 times a year, and the Sitron Filter bag can be reused.   Q: Do I need to do backwash regularly? Yes, we recommend you to backwash 1-2 times a monthly (W-300Z or W-10) PS-10 does not required to do backwash, it’s hassle free.   Q: How frequent to change the filter media? 1. Zeoplus change around 5 years+, with the cost of RM400+ 2. Sitron Filter bag change around 5 years+, with the cost of RM600+   Q: Will the Waterborn affect the water pressure? Not really, the effect of the water pressure after the filter is mild, within 5-10%.   Q: Do you include free delivery? yes, we provide free shipping within Malaysia, however for East Malaysia & Brunei there may be some delay on arrival.   Q: Do you include free installation? Yes, free installation is included within Klang Valley areas, Penang, Kedah, Seremban area & Miri, Sarawak   Q: Can it be filter well water? Yes, it is advised to choose Waterborn Sitron Filter bag model: PS-10   Q: Do you provide after sales service? Yes, please Whatsapp to 017-314 7880 for further assistance.   read more
Water Shop (M) Sdn Bhd added new video
Jul 14, 2021 at 05:15 pm —

AQUASANA 5300+ Chinese Version (中文版)

Water Shop (M) Sdn Bhd updated Aquasana page content
Jul 13, 2021 at 02:37 pm —

Aquasana

Q: What is Aquasana Water? Is it RO? No, it’s not RO water. It is a pure & safe filter system able to remove unwanted contaminants and keeping the good minerals in the water with 4 NSF Standard certification.   Q: Aquasana how to improve tap water? There are some impurities in our tap water like sediment, mud, dirt, cysts, chlorine, heavy metals, pesticides or herbicides, Aquasana can remove these impurities & chemicals from tap water and enhance the water taste.   Q: How many types of Aquasana Drinking System? We have 3 Types: 1. AQ-4000W-DVPI Counter top, 3 filters, RM599 (2-3 pax) 2. AQ-5300 Counter Top/Under Sink, 3 filters, RM899 (2-4 pax) 3. AQ-5300+ Counter Top/Under Sink, 3 filters, RM999 (2-6 pax)   Q: What are the different? All Aquasana water system quality are certified by 4 NSF standard which are 42, 53, 401 & 473. AQ-4000W is designed for counter top only while AQ-5300/5300+ are designed for counter top/under counter. And the water flow rate of AQ-5300+ is 44% faster than AQ-5300/4000, the filter capacity also larger. AQ-5300/5300+ come with water filter change indicator which AQ-4000 doesn’t have.   Q: Why the NSF certification is important? Yes, NSF (National Sanitation Foundation) Standard is a 3rd party organization, all the water filter must be certified by NSF Standard in order to prove the quality & standard.   Q: How long to change the replacement? And the price? The replacement filter life span normally is Max 1 year to change, depends on family size, usage & incoming water quality, some heavy usage might be needed to replace earlier.   AQ-4000W: pre filter from RM4/pc (recommend to change once a month), Filter A&B from RM210/set (max life: 1 year) AQ-5300: Filter set (pre, A&B) from RM247.50/set (max life: 1 year) AQ-5300+: Filter set (pre, A&B) from RM272.50/set (max life: 1 year)   Q: What’s the filter element made of? Is it Halal? The Aquasana filter elements are made out of natural coconut shell carbon. There is no halal certification but the product has no content of animal bones.   Q: Do you provide installation service? Yes, please text to 017-314 7880 for appointment, Counter top installation is RM60-80 & Under Counter: RM120-150, you can pay directly to the installer.   Q: Is it safe to drink directly or does it need to be boiled first? It’s safe to drink directly from the filtered city tap water, if you want to boil it, it's fine too.   Q: What about bacteria in the water? 99.9% of bacteria already been killed by chlorine from city tap water, that's why an excellent and effective water filter must able to remove sediment, dirt, chlorine, harmful chemical & heavy metals.   Q: Can it remove mercury & lead efficiency? Yes, mercury can be removed up to 96.5% and lead is 99.3% by NSF 53 standard certified.   Q: I found the filter water taste a bit sweet and slippery, is that normal? Yes it is, Aquasana Claryum Technology can remove all the chemicals and heavy metal but preserving the healthy alkaline minerals, that's why you can taste a bit sweet & smooth.   Q: When will I receive the goods, if I order today? We will ship within 24 hours. Normally delivery takes only 2-3 days to arrive at your door step.   Q: Is the Aquasana easy to install? Can I request refund if I can't install it? It's easy to install actually, and we can arrange for technical assistance when is needed (service charge is around RM60-180) and you can also ask for full refund if not able to install it.   Q: Do the filter need to be wash frequently? It’s not require to wash regularly, just replace the filter when due date.   Q: What is the 2 years warranty cover? Please call/txt us if encounter any leak or rupture problem on the machine within 2 years, we will send you the parts for free.   Q: How long has Aquasana sold in Malaysia? Since year 2004 until now.   Q: Is the filter require electric power socket point? Not necessary. Only a small battery (included) is require for the alarm operation.   Q: Do I need to rinse after installation? Yes, you need to rinse for 10mins for the first time after installation.   Q: How is the alarm worked? It will blink and beep when due date, normally 1 year is the max period to change the filter replacement.   Q: Is it easy to get the filter replacement? Yes, replacement can be purchase through Whatsapp, Lazada, Shopee, Company website or at our Retail shop.   Q: Can I keep the filter replacement if I buy more? Yes, there’s no expiry date as long as it is kept dry. read more
Water Shop (M) Sdn Bhd added new video
Jul 5, 2021 at 06:16 pm —

WATERBORN PS-10 Sitron Master Filter Bag Whole House Water Filter

next page